Robot is not drawing correctly, what do I do?

If the Dash and Cue robot are not drawing correctly once you have attached the Sketch Kit please reference the below troubleshooting.

1. Did you secure the attachment correctly under the robot? Click Here
2. Did you attach the ear piece correctly? Click Here
3. Are you using the "marker down" command through a compatible app?
4. Make sure that you are using a whiteboard mat or equivalent surface, and that the surface is level.


Note: For best results when drawing with the Sketch Kit we recommend "slow" or less than 20cm's speeds.

Did you find this article helpful?