General Questions

What languages are your products available?

Dash and Dot speak Chinese, English, German, and Korean for the Blockly and Wonder app. Go, Path, and Xylo are available in English only.

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How do I reset my password?

To change your password: Step 1: Click 'Sign In' in the top right-hand corner of your screen at Step 2: Click the 'Forgot Password?' link at the bottom of the pop-up screen. Step 3...

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Where can I find the serial number, firmware version and other information about my robot?

For Dash and Dot: The serial number in engraved on the bottom of your robot. To find the firmware version or serial number: ‚Äč Step 1: Open the Go app Step 2: Connect to your robot Step 3: Click on the 'Ab...

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