Order Status, Shipping, and Warranty

How do I check the status of my order?

To check your order status: Step 1: Click 'Sign In' in the top right-hand corner of your screen at https://www.makewonder.com/. Step 2: Login using the email you used to make the purchase, Facebook, or Google+...

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How much does shipping cost?

United States and Canada: Shipping is free for orders over $99. Shipping charges can vary for orders under $99. *Additional shipping charges may apply for orders in Alaska and Hawaii. Outside US and Canada: S...

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What’s your cancellation and return policy?

We accept returns for any reason within 30 days. The manufacturer warranty is valid 1 year after the purchase date. You can read our warranty here.

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Do I have to pay for customs or duties if I am international?

If you are purchasing a Wonder Workshop product outside of the United States, your order includes all customs and duties. The shipping fee does not include VAT in all countries.

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I didn't buy my robot from Wonder Workshop. Can I return it?

Please go to the original place of purchase to return your robot. Each retailer's return policy may differ! If your robot is having issues and was purchased from an approved retailer, Wonder Workshop will honor...

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Is my robot still under the warranty even if I did not purchase from Wonder Workshop?

If you purchased your robot from an approved retailer, Wonder Workshop will honor the warranty policy listed here. Please email us or call 844 WONDER1 for assistance.

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Can I use more than one promo code at a time on my order?

Unfortunately you are only able to use 1 promo code per order. If you have any questions please reach out to our support team.

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