Charging Your Robots

How do I know if my robot is charging?

The robot is charging when the micro USB connection port illuminates with the cord plugged in. When the light turns off, the robot is fully charged.

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How long does the battery last?

Dash has a battery life of 90 minutes and Dot has a battery life of several hours. You will see the power button flashing once the robots are turned on and they have less than 10% battery left. ​Your smartphon...

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How long will it take to charge a robot?

For Dash and Dot: It usually takes 60 - 90 minutes to fully charge a robot (starting with zero battery life). ​If your robot doesn't charge, try using a different USB cable.

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Is there a power adapter that comes with the robot?

We include a USB cable that will allow you to charge the robot by connecting to a USB port or USB wall adapter. ​If your robot doesn't charge after using the included cable, try using a different USB cable.

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Can I use other charging cables to charge the robot?

You can use any USB to micro USB cable to charge the robot. The cable that is included with the robot is designed to enable the best charging time.

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Why won't my robot charge?

To charge your robot: Step 1: Connect the USB charge cable to a standard wall adapter or USB port. Step 2: Charge for 60-90 minutes. For best results, use the adapter that came with your tablet. ​If your ro...

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Why won't my robot turn on?

If your robot does not turn on when you push the power button, make sure it is fully charged. To charge your robot: Step 1: Connect the included USB cable to your robot and a USB charger. The micro USB will il...

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Can I change batteries in my robot?

The robots have rechargeable batteries and cannot be accessed or removed. To charge your robot: Step 1: Plug the micro USB cord into your robot and a wall charger or USB port. Step 2: The connection port illu...

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