Thank you for visiting our FAQ page. Here you will find valuable information regarding Dash, Dot, Apps, Compatibility, and other general questions.
For Teachers you can also visit our Resources page which has information from purchasing to implementation and more. We encourage you to take a look!
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- How do I connect to Dash & Dot?
- How do I restart my robot?
- Do Dash and Dot have a camera installed in their eyes?
- How do I clean my robot?
- Are the robots waterproof?
- Is my device compatible?
- How do I reset challenges in the Blockly app?
- Can I connect multiple robots to one device?
- How do I skip Blockly challenges?
- Can I create my own app?
- Which robots are compatible with Sketch Kit?
- How do I install the Sketch Kit market Attachment?
- Robot is not drawing correctly, what do I do?
- Which apps are compatible with Sketch Kit?
- How do I set my robot to quiet mode?
- What languages are your products available?
- How do I reset my password?
- Where can I find the serial number, firmware version and other information about my robot?
- Dot Cardboard Connectors
- What countries do you ship product to?
- How do I check the status of my order?
- How much does shipping cost?
- What’s your cancellation and return policy?
- Do I have to pay for customs or duties if I am international?