If Dash or Cue is not drawing correctly, please go through the troubleshooting below.
1. Did you secure the attachment correctly under the robot? Click Here
2. Did you attach the ear piece correctly? Click Here
3. Are you using the "marker down" command through a compatible app?
4. Make sure that you are using a whiteboard mat or equivalent surface
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article